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February 27.2025
3 Minutes Read

Savoy House Hires Jill Gardner: A Game-Changer for Customer Service in Lighting

Savoy House customer service improvements, smiling young woman indoors.

The Importance of Customer Service in Home Improvement

For homeowners engaged in DIY projects and renovations, effective customer service can be the cornerstone of a successful and enjoyable experience. With the rapid growth of the home improvement industry, companies that prioritize customer needs can foster deeper relationships with their clients. Savoy House Lighting's recent appointment of Jill Gardner as Director of Customer Service embodies this commitment to enhancing customer experiences. Gardner's vast experience in the lighting and home building industries will be invaluable as she advocates for the needs of builders, designers, and homeowners alike.

Meet Jill Gardner: A Journey Through Lighting

Jill Gardner brings over 30 years of rich experience to Savoy House. Her career, which began with sales at Price Pfister, spans multiple facets of the industry, including key roles at leading firms such as Kichler Lighting and Capital Lighting Fixture Co. Her impressive background not only includes managing large portfolios but also working closely with clients from various sectors like hospitality and retail. This multifaceted expertise uniquely positions her to understand and respond to the diverse needs of homeowners seeking to illuminate their spaces.

Why Savoy House’s New Leadership Matters

The home improvement landscape is constantly evolving. With an increasing number of homeowners looking to personalize their spaces, strong customer service becomes paramount. Gardner’s mission at Savoy House is clear: to ensure that every homeowner feels heard and supported through the lighting selection process. This alignment with customer needs can lead to innovative product offerings that reflect the latest trends in home design.

Future Trends in Home Lighting

The trend towards smarter, more efficient lighting solutions is gaining traction. As homeowners become more eco-conscious, they are seeking out lighting that not only enhances aesthetic appeal but is also energy-efficient and sustainable. Hiring a director with Gardner's experience allows Savoy House to stay ahead of these trends and better serve a market that craves environmentally friendly options.

A Personal Connection to the Industry

Gardner’s personal connection to homebuilding and real estate further enhances her empathetic approach to customer service. Inspired by her father's career, she understands the struggles and joys of home improvement, making her a relatable figure for homeowners. This connection allows her to foster trust and assure customers that their needs are paramount, reinforcing Savoy House's reputation as a brand that truly cares.

What This Means for Homeowners

With Savoy House’s commitment to customer service now under the capable leadership of Jill Gardner, homeowners can look forward to a more personalized, satisfying experience when selecting lighting and other home improvements. The emphasis on customer engagement implies that not only will products meet aesthetic desires but also create a functional and meaningful environment.

Take Action for Your Home Improvement Journey

As a homeowner, it’s essential to connect with brands that prioritize customer experiences. When embarking on your next light fixture shopping spree or DIY project, consider reaching out to companies like Savoy House that invest in understanding your needs. Explore their offerings, engage with their customer service, and allow yourself the opportunity to enjoy your home improvement journey.

In conclusion, Jill Gardner’s appointment at Savoy House is more than just a new job; it's a promise to enhance your experience as a homeowner. Embrace the journey of home improvement with knowledgeable partners who are excited about your success!

Decor Dreams

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07.21.2025

Marcus Lemonis Returns to Reality TV with 'The Fixer': Homeowners Rejoice!

Update Introducing a New Reality Show: The Fixer Exciting news for homeowners and DIY enthusiasts! Marcus Lemonis, the renowned star of the beloved series "The Profit," is making a triumphant return to reality TV with his new show "The Fixer," set to debut today on Fox. In this fresh docu-series, Lemonis will take viewers along as he visits struggling small businesses, mentors their owners, and selects one each episode to invest in and uplift. This blend of mentorship and financial backing might just inspire viewers to consider their own home projects and businesses with a newly invigorated perspective. The Power of Mentorship in Home Improvement Lemonis's focus on mentorship speaks volumes, especially for those interested in DIY projects and home renovations. Each episode dives deep into the journeys of small businesses, showing how targeted guidance can lead to significant transformations. This approach mirrors the way homeowners can improve their spaces—by seeking advice, sharing ideas, and incorporating diverse perspectives. As homeowners explore Lemonis’s mentorship, they’re encouraged to reflect on their own projects: what assistance they might seek and how guidance can result in successful renovations. A New Chapter for Beyond Inc. As he takes on challenges in "The Fixer," it’s essential to recognize Lemonis's broader role in Beyond Inc., where he has been steering the company through a turnaround since late 2023. Now serving as executive chairman and principal executive officer, Lemonis’s leadership style reflects similar empowering principles he shares in his TV endeavors. Homeowners watching "The Fixer" can draw parallels to their own renovation journeys—learning firsthand about perseverance and adaptability in the face of obstacles. Home Dew it Yourself: Lessons from the Show Through Lemonis’s guidance, viewers will notice the importance of not just tackling immediate challenges but envisioning the bigger picture in home improvement. This can resonate deeply with homeowners planning renovations, as they might consider how initial investments lead to long-term value. Lemonis himself has stated that his goal is to find businesses that require support—not just financial, but also strategic. This lesson can be applied to home projects; it's about investing time, effort, and resources wisely to yield satisfying, transformative results. Why You Should Tune In The show not only highlights the entrepreneurial spirit but also encourages creativity. It serves as a great reminder that improvement, whether it's in business or home renovation, often requires the courage to think outside the box. Homeowners may find inspiration in Lemonis’s ability to see potential where others don’t, further prompting them to explore innovative solutions for their own spaces. As they watch, they could possibly identify aspects of their homes that are ready for change but need that little nudge to get started. Engage with the Community Moreover, "The Fixer" emphasizes community engagement—an important value for homeowners. Whether it’s through local trade networks, social media groups focused on DIY projects, or home improvement workshops, community support can lead to fulfilling home renovation experiences. The camaraderie and inspiration drawn from these platforms can enhance the overall journey of creating a dream space. Call to Action: Get Inspired and Get Started! As you prepare to tune into "The Fixer," consider what projects you want to embrace in your own home. Let Marcus Lemonis inspire you not only through his mentorship of small businesses but also by motivating you to take the first steps in your home renovation journey. Think about how small changes can lead to significant impacts within your space—go ahead, get inspired, and start creating!

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